I have actually emailed/called/texted the business a number of times with no reaction. I have asked for a refund and nobody has actually answered me - Slabway Massage Chair. I would suggest not to squander your difficult made money on this business. I will be getting in touch with the Attorney General to submit a grievance concerning SLAB. Purchaser Beware!!!!!! Hey Michael, We genuinely are sorry for the clear aggravation and hassle you have actually experienced regarding your recent order with Slabway.
Examining your order history, I do see your order was developed December 4th and that there was a label created on December 7. Your bundle was identified and ready for pickup. Sadly, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been not able to satisfy the need.
We understand this is not the experience you were purchasing into, and we do value your understanding of the present situations affecting our carriers nationwide. In relation to your experience with our customer service team, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our group's work (Slabway Shiatsu Massage Chair).
We acknowledge that we failed to fizzle in this circumstances. For that we ask forgiveness. Our records do reveal that your order was provided on December 22nd. We hope that you have actually been pleased with your purchase and discover great use of the Slabway Shiatsu Foot Massager. i received my foot massager been wishing to return due to the fact that the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with a billing Number ******************** for 1297.
00 installation fee was informed it will delivered in 3 days. Hired 3 days stated it delivered 4 days back after a week they do not address the phone and tell you to chat with their website which never address you back. They will keep you waiting sent numerous email with the same action will get back with you later.
Called XPO LOGISITICS and they mentioned they do not even see any tickets produced to come to them. This business is a fraud and I'm going to do my best in discovering a legal representative to invest sufficient money to get them to refund my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is a total scamI acquired 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and show up coming from Utah to Illinois on truck that took two days once it was loaded on the truck from the plant we got rid of from the box set it up plugged it in the chair went into a complete recline mode and has not came out of it considering that I have actually attempted to call Slabway many times via email call and have actually yet been able to talk with a live individual I continually get emails back from them specifying that they will have a support member call me within 72 hours within 12 hours I get an e-mail back from them letting them understand due to lack of exercise of the email they are canceling and closing the RMA I intern reply and then they once again inform me that it's going to be 72 hours before a representative contacts me once again I get another e-mail mentioning that they're closing the RMA support ticket I have actually been trying to follow this company anywhere I can to leave Negative feedback on this business due to the piss poor action that I get from their assistance groups I think anybody aiming to buy any of their products should highly look at all their feedback's I have no idea the real count of the number of bulls ** t positive feedback's they're posting but I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies concerning the performance problems you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Review.
Our records show that on Dec 15, 2020 you got a message from care@slabway. com recommending that you examine the fuse situated on the back of your chair (Slabway Massage Chair Review). We have actually received no more communication from you notifying us if that resolved your issue. In relation to your experience with our client service team, we comprehend that our service has actually taken a hit this holiday.
We are doing all that we can with the resources offered to us to provide an excellent experience to each and every client. We recognize that we stopped working to fizzle in this instance. For that we ask forgiveness - Slabway Massage Chair Special Discount. We await your reaction. Thank YouI bought a foot massager. Site said 2-4 day delivery time.
I called number noted and it is a recording that just keeps duplicating. Says to get on chat on the web website. I called chat, stated "currently responding in under 15 minutes". I have been on chat for 44 minutes at this moment and no contact. Ro-bot states "normal wait time 5-15 minutes.
I think this place is a fraud and i am going to contact credit card to stop payment. Slabway Massage Chair $1499.98. I DO NOT RECOMMEND purchasing anything from this improperly run clothing (if they are a real outfit). BUYER BE CAREFUL!!!!!! Hi There Ian, We best regards regret any disappointment or inconvenience you have actually experienced. Regrettably, our shipping partner has actually been consistently experiencing a surplus in volume and have been not able to satisfy the demand.
We comprehend this is not the experience you were purchasing into, and we do value your understanding of the existing circumstances affecting our carriers nationwide. In relation to your experience with our client service group, we understand that our service has actually taken a hit this holiday (Slabway Massage Chair $1499.98). It is our busiest time of the year and this year's occasions have more than tripled our team's work.
We acknowledge that we stopped working to miss out on the mark in this circumstances. For that we apologize. Our records do show that your order was delivered on December 17th. We hope that you've been satisfied with your purchase and discover terrific usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair Review. Placed an order on 12/4/20 and the order was canceled mid shipment without any additional explanation!? I've called several times, sent e-mails utilized the chat widget they suggested and likewise connected to them through all social media platforms and no response no reply just no explanation.
I would like a full refund for the foot massager and 1 year guarantee I acquired. Tonya L ****** Hey There Tonya, We truly regret the clear frustration and hassle you have actually experienced regarding your recent order with Slabway (Reviews Of Slabway Massage Chair). This is not our objective and not the experience we desire for our consumer.
This was because of an error in interaction with the pickup at our fulfillment center. Your plan was identified and ready for pickup. Sadly, our shipping partner has actually been consistently experiencing a surplus in volume and have been unable to fulfill the demand (Slabway Shiatsu Massage Chair Reviews). As such, we have also been unable to ensure our shipping time frames with the same certainty we formerly were able to.
In relation to your experience with our client service group, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's work. We are doing all that we can with the resources offered to us to supply an excellent experience to each and every client (Slabway Massage Chair Review).
For that we ask forgiveness. Our records show that you have received the full refunds as requested. We hope for the chance to regain your trust in the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be delayed.
I found the product they were selling could be purchased for $67. 99 and $87. 99 on Amazon with complimentary shipping. I instantly tried to cancel my order. I sent an e-mail I called on the phone, for which there was no response. It was now roughly 12:20. I lastly received a response by Monday early morning informing me the order had delivered.
However, it was not deliverable because they had an inaccurate apartment number. I called UPS and inquired to go back to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They must not have actually charged me for shipping. Nevertheless, I will make it known that they are charging double or more of the expense of their products.
It is your duty to do so. You will be taken benefit of if you do not. I got my foot massager and it worked when then stopped. Now nobody gets the phone and won't answer their own chat bot. It's ridiculous. I desire my cash back. Hi there Francis, We are sorry for any aggravation you have experienced regarding the functionality of your Slabway Shiatsu Foot Massager in addition to the frustration experienced with our consumer assistance as of late. Their refund policy for their incompetence is ridiculous. Do refrain from doing company with these individuals. Go through ******. I purchased a foot massager Nov 26, utilized it when and it caused me sever discomfort. I called, chatted on their site still no return slip on 12/4/2020. I want I would have read their evaluations prior to purchasing from this company.
I will keep your business on blast for this - Slabway Massage Chair. The power of social networks. We are sorry to hear your Slabway purchase did not suit your needs. Our records show that your order was authorized for a refund which you chose the alternative to have Slabway provide a return mailing slip with the understanding that the expense of the return label would be subtracted from your refund amount.
At this time, if you want to proceed with the return procedure you have actually started, we ask that you please reply to the support email thread verifying you 'd with to continue. BBB Organization Profiles may not be reproduced for sales or marketing purposes. BBB Company Profiles are supplied exclusively to assist you in exercising your own best judgment.
Nevertheless, BBB does not verify the accuracy of info offered by 3rd parties, and does not guarantee the precision of any info in Organization Profiles - Slabway Massage Chair $1499.98. When thinking about problem info, please take into account the business's size and volume of transactions, and comprehend that the nature of grievances and a firm's responses to them are often more crucial than the number of grievances.
BBB Business Profiles are subject to change at any time. If you choose to do organization with this organization, please let the company understand that you contacted BBB for a BBB Business Profile. As a matter of policy, BBB does not endorse any item, service or business - Reviews Of Slabway Massage Chair.
On The Area Massage is your California Bay Location and East Bay chair massage professional. Our company believe chair massage is excellent - Slabway Massage Chair Amazon...
Massage Chairs are complicated makers with great deals of moving parts and advanced computer system components, so things can go wrong. However it's not much different from an automobile, it depends upon how you use it and how you take care of it that will figure out how long it lasts. So what can break in a massage chair? The most common instances of things on a massage chair breaking are those bumps and contusions that can happen throughout shipment.