I have actually emailed/called/texted the business several times with no reaction. I have asked for a refund and nobody has answered me - Slabway Shiatsu Massage Chair Reviews. I would suggest not to waste your hard made cash on this company. I will be calling the Chief law officer to file a grievance concerning PIECE. Purchaser Be Careful!!!!!! Hi Michael, We seriously regret the clear aggravation and inconvenience you have actually experienced concerning your recent order with Slabway.
Examining your order history, I do see your order was developed December fourth which there was a label created on December 7. Your bundle was labeled and prepared for pickup. Unfortunately, our shipping partner has been regularly experiencing a surplus in volume and have been unable to fulfill the demand.
We understand this is not the experience you were buying into, and we do appreciate your understanding of the present situations impacting our providers nationwide. In relation to your experience with our client service team, we understand that our service has actually taken a hit this vacation season. It is our busiest time of the year and this year's occasions have more than tripled our group's workload (Slabway One Massage Chair).
We recognize that we failed to fizzle in this instance. For that we apologize. Our records do reveal that your order was delivered on December 22nd. We hope that you've been pleased with your purchase and discover excellent use of the Slabway Shiatsu Foot Massager. i received my foot massager been desiring to return since the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with a billing Number ******************** for 1297.
00 installation cost was informed it will delivered in 3 days. Called in 3 days stated it delivered 4 days earlier after a week they do not answer the phone and inform you to chat with their site which never answer you back. They will keep you waiting sent out several email with the same reaction will get back with you later.
Called XPO LOGISITICS and they specified they do not even see any tickets produced to come to them. This business is a fraud and I'm going to do my finest in finding a lawyer to spend adequate cash to get them to reimburse my money back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI bought 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and get here coming from Utah to Illinois on truck that took two days once it was loaded on the truck from the plant we got rid of from the box set it up plugged it in the chair went into a full recline mode and has not came out of it considering that I have actually attempted to get in touch with Slabway many times via e-mail call and have yet had the ability to speak to a live person I continually get emails back from them mentioning that they will have an assistance member contact me within 72 hours within 12 hours I get an email back from them letting them know due to lack of exercise of the email they are canceling and closing the RMA I intern reply and then they once again tell me that it's going to be 72 hours prior to a representative contacts me again I get another email mentioning that they're closing the RMA support ticket I have actually been attempting to follow this company anywhere I can to leave Unfavorable feedback on this business due to the piss bad reaction that I get from their support teams I believe any person looking to acquire any of their items need to extremely look at all their feedback's I have no idea the actual count of the number of bulls ** t positive feedback's they're posting but I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies relating to the performance concerns you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Reviews.
Our records reveal that on Dec 15, 2020 you received a message from care@slabway. com advising that you examine the fuse situated on the back of your chair (Slabway Shiatsu Massage Chair Reviews). We have actually gotten no more communication from you notifying us if that resolved your problem. In relation to your experience with our customer care team, we understand that our service has taken a hit this holiday season.
We are doing all that we can with the resources readily available to us to provide a great experience to each and every consumer. We recognize that we failed to fizzle in this instance. For that we ask forgiveness - Slabway Shiatsu Massage Chair. We await your response. Thank YouI purchased a foot massager. Website said 2-4 day shipment time.
I called number noted and it is a recording that simply keeps repeating. Says to get on chat on the internet website. I contacted chat, stated "presently responding in under 15 minutes". I have actually been on chat for 44 minutes at this minute and no contact. Ro-bot says "normal wait time 5-15 mins.
I believe this place is a rip-off and i am going to get in touch with credit card to stop payment. Slabway Massage Chair $1499.98. I DO NOT RECOMMEND buying anything from this improperly run outfit (if they are a real clothing). BUYER BE CAREFUL!!!!!! Hey There Ian, We sincerely are sorry for any aggravation or inconvenience you have actually experienced. Regrettably, our shipping partner has been consistently experiencing a surplus in volume and have been unable to fulfill the need.
We comprehend this is not the experience you were buying into, and we do appreciate your understanding of the current situations affecting our carriers nationwide. In relation to your experience with our customer support team, we comprehend that our service has taken a hit this holiday (Slabway Massage Chair Reviews). It is our busiest time of the year and this year's events have more than tripled our group's workload.
We recognize that we failed to miss the mark in this instance. For that we ask forgiveness. Our records do reveal that your order was provided on December 17th. We hope that you have actually been satisfied with your purchase and discover excellent usage of the Slabway Shiatsu Foot Massager - Slabway Shiatsu Massage Chair. Placed an order on 12/4/20 and the order was canceled mid shipment without any additional explanation!? I've called several times, sent out emails utilized the chat widget they suggested and also connected to them via all social networks platforms and no response no reply just no explanation.
I would like a full refund for the foot massager and 1 year warranty I bought. Tonya L ****** Hi There Tonya, We seriously regret the clear frustration and inconvenience you have experienced regarding your recent order with Slabway (Slabway Massage Chair). This is not our objective and not the experience we want for our customer.
This was due to an error in interaction with the pickup at our satisfaction center. Your package was labeled and prepared for pickup. Unfortunately, our shipping partner has been consistently experiencing a surplus in volume and have actually been unable to fulfill the need (Slabway Massage Chair). As such, we have likewise been unable to guarantee our shipping amount of time with the same certainty we formerly were able to.
In relation to your experience with our customer care team, we comprehend that our service has taken a hit this vacation season. It is our busiest time of the year and this year's events have more than tripled our team's workload. We are doing all that we can with the resources readily available to us to offer an excellent experience to each and every customer (Slabway Massage Chair).
For that we say sorry. Our records reveal that you have actually gotten the full refunds as requested. We hope for the chance to restore your trust in the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They specified due to the COVID shipping would be delayed.
I found the item they were offering could be bought for $67. 99 and $87. 99 on Amazon with complimentary shipping. I instantly tried to cancel my order. I sent out an e-mail I called on the phone, for which there was no response. It was now around 12:20. I lastly received an action by Monday morning telling me the order had actually delivered.
However, it was not deliverable because they had an incorrect apartment or condo number. I got in touch with UPS and asked them to return to sender. They did go back to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They should not have actually charged me for shipping. Nevertheless, I will make it known that they are charging double or more of the cost of their items.
It is your responsibility to do so. You will be taken benefit of if you do not. I got my foot massager and it worked as soon as then stopped. Now no one gets the phone and will not address their own chat bot. It's ridiculous. I want my cash back. Hello there Francis, We regret any disappointment you have experienced relating to the functionality of your Slabway Shiatsu Foot Massager in addition to the disappointment experienced with our consumer assistance as of late. Their refund policy for their incompetence is ridiculous. Do not do business with these individuals. Go through ******. I ordered a foot massager Nov 26, utilized it once and it triggered me sever pain. I called, talked on their website still no return slip on 12/4/2020. I wish I would have read their evaluations before purchasing from this business.
I will keep your business on blast for this - Slabway Massage Chair $1499.98. The power of social media. We are sorry to hear your Slabway purchase did not match your requirements. Our records reveal that your order was approved for a refund which you chose the choice to have Slabway supply a return mailing slip with the understanding that the cost of the return label would be subtracted from your refund amount.
At this time, if you wish to continue with the return process you have actually initiated, we ask that you please reply to the assistance email thread validating you 'd with to continue. BBB Service Profiles may not be reproduced for sales or promotional functions. BBB Service Profiles are supplied entirely to help you in exercising your own best judgment.
However, BBB does not confirm the precision of info offered by 3rd parties, and does not guarantee the accuracy of any details in Organization Profiles - Slabway Shiatsu Massage Chair Reviews. When thinking about grievance info, please take into consideration the company's size and volume of deals, and understand that the nature of problems and a firm's reactions to them are typically more vital than the number of problems.
BBB Organization Profiles go through alter at any time. If you pick to do organization with this business, please let the company know that you got in touch with BBB for a BBB Business Profile. As a matter of policy, BBB does not endorse any item, service or company - Slabway Massage Chair.
On The Area Massage is your California Bay Location and East Bay chair massage professional. Our company believe chair massage is great - Slabway Massage Chair Review...
Massage Chairs are complicated makers with lots of moving parts and advanced computer system components, so things can go incorrect. But it's not much different from a cars and truck, it depends on how you utilize it and how you take care of it that will determine the length of time it lasts. So what can break in a massage chair? The most typical circumstances of things on a massage chair breaking are those bumps and swellings that can happen throughout delivery.